FAQ's
Q: Where is Dooley’s Hotel located?
We are located at 30 Merchant's Quay, directly adjacent to the Waterford Bus Station. The Eircode is X91 P86C. Please click here for directions.
Q: What are the check-in and check-out times?
Check-in is from 16:00pm, and check-out is by 11:30am. If you're paying with cash upon arrival, please provide photo ID for security purposes.
Q: Is early check-in or late check-out available?
Early check-in and late check-out may be available upon request and are subject to availability on the day. Additional charges may apply. We recommend contacting the hotel in advance to make arrangements.
Q: Can the hotel store my luggage?
We can store your luggage if you arrive to the hotel before check-in time and we do not charge for this service.
Q: Is the hotel wheelchair accessible?
Yes, we offer a limited number of wheelchair-friendly rooms with walk-in showers, available upon request and subject to availability. Most rooms are accessible by lift; please specify any accessibility needs when booking.
Q: Is there parking available?
While Dooley’s Hotel doesn't have its own car park, guests can use the Merchants Quay Car Park directly opposite the hotel. Tickets can be purchased at pay stations or online upon arrival.
Q: Does the hotel have Wi-Fi?
Wi-Fi is complimentary for all guests and is available in all areas of the hotel.
Q: Are pets allowed at the hotel?
No, we do not accommodate pets. However, registered assistance animals are always welcome. If you are bringing a service animal, please inform us in advance so appropriate arrangements can be made to ensure your comfort.
Q: Does the hotel host weddings or conferences?
Yes, our Rita Nolan Conference & Banqueting Suite is suitable for weddings, conferences, and corporate events, holding up to approximately 200 people. For more information, please contact our reservations team.
Q: Does the hotel have a restaurant or bar?
Yes, The New Ship Restaurant serves creative Irish cuisine and desserts, while the Dry Dock Bar offers an extensive casual dining menu from 9:00am to 21:30pm.
Q: What time is breakfast served?
Breakfast is served in The New Ship Restaurant from 7:00am-10:30am. Our B&B rate gives guests access to a full continental buffet, tea & coffee and hot food options from our Breakfast Menu.
Breakfast begins in the Dry Dock Bar from 9:00am-11:30am, where you can enjoy a wide variety of options from our breakfast menu. Our very own ‘Traditional Full Irish Breakfast’ is delicious, come try it!
Q: Is breakfast included with the room?
Breakfast options vary depending on the rate you book. If your rate does not include breakfast, it can be added at check-in or paid for separately during your stay.
Q: Is room service available?
Room service is available from 7:00am-21:00pm upon request. Room service for breakfast must be pre-booked before 23:30pm the night prior. Additional charges may apply.
Q: Is live music available at the hotel?
Yes, guests can enjoy live music in the Dry Dock Bar every weekend. For more information, visit our social media accounts where you can access a month-long calendar for live music.
Q: Are there any special offers or discounts?
We provide various rates and discounts throughout the year. Check the official website, join our newsletter, follow our social media or contact the reservations team for current promotions.
Q: What is the cancellation policy?
Cancellation policies vary based on the rate and booking platform. Please refer to your booking confirmation or contact the hotel directly for specific details.